Email, SMS & WhatsApp Communications

Reach your leads where they actually respond Your potential clients don’t live in their inbox. Some reply to emails, others prefer a quick text or a WhatsApp message. That’s why we give you all three — built right into your marketing system.
With Novus, every lead receives professional, on-brand communications via the channels they prefer. It’s automated, personalised, and incredibly effective.

Why it matters

The faster and more personal your follow-up, the more likely you are to win the job. Multi-channel messaging helps you:
  • Stay top of mind
  • Reach people wherever they are
  • Build trust and professionalism

What’s included?

All comms are fully automated, but still feel personal.

SMS Follow-Ups

Perfect for speed. Great for missed calls, appointment reminders, or nudging a quiet lead.

Branded Emails

Engaging templates for nurturing, quotes, introductions, and aftercare — all triggered automatically.

WhatsApp Messages

Lead nurturing comms, quick updates, location sharing, or document requests — directly in their most-used app.

Unified Inbox

See and respond to all messages in one place — no more juggling platforms.

FAQs

Yes — every message includes the proper opt-ins and unsubscribes.
100%. Each one includes your branding, tone, and custom fields like name or job type.
You can do that directly from the dashboard, just like a messaging app.

Better follow-up. Less faff.

Communicate like a pro — even when you’re on the tools. Let’s connect your channels.